What ALNKHEL Offers Clients

Our B2B and B2C platform provides services for incoming and outgoing tours in IRAQ & TURKEY and many global destinations. We offer travel services such as Tours, Package Holidays, Round Trips, Hotel Reservations, Flight Tickets, Transfers and all kinds of Travel Services with our professional partners in regions like Australia, North America, South America, Europe, Asia, Mexico, Canada and Russia.

We specialise in organising Shore Excursions, Daily Tours, Private Tours, Group Tours, Round Trips, Biblical Tours, Heritage Tours, Congress, Golf Tours, SPA Packages, Gullet Tours, Blue Voyages, Holy-land Tours for travellers and cruisers from all over the world and package holidays for Turkey, Greece, Egypt, Jordan.

We also provide Hotel Reservations, Transfers, Flight Tickets and packages for all visitors coming to Turkey or any of our destinations, whether they are a part of a group or if you want to customise any trip.

As a company, we decided to share our tourism and travel experience with our customers so they can explore and enjoy their time with alnkhel . Be inspired with or offers of tours and attractions in many destinations.

We have been providing our customers with the very best service and care in tourism, offering travel services of the highest quality, combining our energy and enthusiasm and our many years of experience.

alnkhel has concentrated its efforts on producing quality travel experiences with first-rate personnel, responding to the needs of the times while anticipating the demands of the future.

Mission & Vision

OUR MISSION AND VISION

Our primary Mission and Vision at alnkhel is to recognise that our constantly changing industry is both a challenge and an opportunity.

OUR MISSION

To empower our customer’s success by making the most of their travel investment, keeping travellers safe and increasing the customer experience.

Internally we intend to create and nurture a healthy, exuberant, respectful, and enjoyable environment, in which our employees are fairly compensated and encouraged to respect the customer and the quality of the service we intend to provide. In addition follow-up will be mandatory so as ensure customer satisfaction and make any improvements as recommended by the customers in future. We seek fair and responsible profit, enough to keep the company financially healthy for the short and long term, and to fairly remunerate employees for the work and effort.

The keys to alnkhel success will undoubtedly be effective market segmentation through identification of several niche markets and implementation strategies. Along these lines the company intends to implement advertising, personal selling and direct marketing strategies to the target markets. Our personal selling marketing strategies will rotate around keeping in touch with hotels and travel agencies for major customers, and advertising for more individual customers. Hence our key success factors will include the following:

• Excellence in fulfilling the promise: We intend to offer completely enjoyable, comfortable and informative travel excursions that will ensure that travellers are thoroughly satisfied and appreciative at the end of their trip.
• Timely response to customers’ requests: We cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image and reputation, including future business. Hence we need to be continually communicating with the client, including hotels and lodges so as to ensure that we are constantly available to the client meeting their expectations.
• Solid and fruitful strategic alliances: Considering the nature of our services and our relative infancy on the market, we realise the importance of establishing and maintaining fruitful strategic alliances with various stakeholders, including hotels, lodges, ground handlers, and travel agencies, amongst others, so as be assured of a constant flow of customers, fulfilling their needs at every opportunity.
• Marketing know-how: Advertising shall be undertaken on a regular basis.

OUR VISION

To advertise global business growth and positive social impact by improving our client’s experience with our products and assist communities on a worldwide level.

Our objectives is our intention to provide quality service to our various target customers, in the process fully satisfying their needs. This will be undertaken through recruitment of a professional team and the provision of good quality custom-designed travel packages, tours and catering to the client’s particular needs We also have well-designed brochures and other promotional material that will enable clients to have an understanding of the types of services we offer and advantages of utilising them.

In addition our informative brochures, fact sheets and business cards often have a triggering effect on clients contemplating utilising our services.

In summary we intend to attain the following objectives:

• Continuously provide enjoyable quality products and services on time and on budget.
• Develop enthusiastically satisfied customers.
• Establish a market presence that assures short-term and long-term profitability, growth and success.
• We are fully committed to supporting growth and development in the tourism.
• Contribute positively to our communities and our environment.

OUR VISION

• We’re passionate about shaping the next generation of business travel
• We’re creative, and we love solving problems in new ways.
• Our Service to our customers is Simple “we like helping people”
• We deliver what we promise, and only promise what we can deliver.
• We’re natural partners with our clients, colleagues, and our community, and we are at our best when working together to produce extraordinary results.
• We aim to always exceed our financial purposes and the expectations of our clients.

Who We Are

alnkhel are an Experienced Professional Licensed Tour Operator, located in Turkey with offices in Istanbul and Kusadasi Aydin.

We are registered members of the following associations:

• TURSAB - Association of Turkish Travel Agencies. (12650)
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